how to think about cutting in line: a follow-up

Here is the sec­ond half to my pre­vi­ous post on this topic, as promised.

CAUTION: Ideas in progress! Con­struc­tive crit­i­cism welcome.

It seems to me that there is a (rough) dis­tinc­tion between two kinds of lines: those that are insti­tuted for prac­ti­cal pur­poses, and those that con­fer moral sta­tus upon the per­sons at the front.

First, con­sider the prac­ti­cal pur­pose kind of line. In these cases, every­one in the line is going to get basi­cally the same good or ser­vice, it’s just a mat­ter of order. First-come, first-served lines are a very low-cost way of deter­min­ing the order. There is no real need to coör­di­nate or orga­nize the peo­ple in line; all that is nec­es­sary is that there be a gen­eral ten­dency (whether nat­ural or learned) to wait one’s turn. Exam­ples of this kind of line include gro­cery check­out lines and lines to board planes. In the gro­cery case, it’s not as if they’re going to stop pro­cess­ing pur­chases, it’s just a mat­ter of wait­ing, usu­ally for a short period of time. In the plane board­ing case, not only are you def­i­nitely get­ting on the plane, but your seat is even assigned. Since peo­ple must board in some order, some will go first and some will go last, but no one at the front is really gain­ing any advan­tage (unless you are really greedy about over­head com­part­ment space or something).

Both the virtue of and the trou­ble with these sim­ple lines is that they oper­ate only by the prin­ci­ple of first-come, first-served. Most of the time, this prin­ci­ple is both expe­di­ent and morally accept­able. But, once in a while, a per­son has good moral rea­son either to cut in the line, or to let some­one else cut. I think that it is morally per­mis­si­ble, if not oblig­a­tory, to do these things for morally sig­nif­i­cant rea­sons, as long as you do them in such a way as to leave unharmed con­ven­tional line form­ing prac­tices in gen­eral. For instance, to return to the exam­ple that inspired the pre­vi­ous post, take the case of a few chil­dren who want to cut in a lunch line. If you don’t let them, they will be sep­a­rated from their group and pos­si­bly even miss its depar­ture from the build­ing. Par­tic­u­larly since they are only chil­dren, those are morally rel­e­vant fea­tures of the sit­u­a­tion, and it seems ok for you to let them go ahead of you, even though this will slightly extend the wait time for oth­ers behind you. How­ever, the sec­ond part of my pro­posed rule of thumb pre­vents you from let­ting into the line a group of, say, fif­teen or twenty chil­dren. In that case, let­ting in the chil­dren would likely cause a scene dis­rupt­ing the stand­ing oper­at­ing pro­ce­dure for form­ing a line for lunch. It could even reduce bystanders’ or the children’s propen­sity to obey line norms in the future. Fur­ther­more, the morally sig­nif­i­cant fea­tures — that the chil­dren would be alone and pos­si­bly left behind — would no longer be present if a large group of chil­dren were sep­a­rated from their group. So, you shouldn’t let them in. My con­clu­sion about lines formed basi­cally for prac­ti­cal pur­poses is that, since they are by def­i­n­i­tion blind to most morally rel­e­vant fea­tures of per­sons in the line, you can take it upon your­self to adjust for these morally rel­e­vant fea­tures until the point where your inter­fer­ence will inter­fere sub­stan­tially with use­ful tra­di­tions of line forming.

The sec­ond kind of line is that which does grant dif­fer­ing moral sta­tuses to the peo­ple wait­ing in it. Lines of this vari­ety may or may not be formed purely upon the first-come, first-served prin­ci­ple. Peo­ple wait­ing in these lines are likely to have dif­fer­ent out­comes depend­ing upon their places in the line. As such, the peo­ple towards the front have a dif­fer­ent moral sta­tus than those in the back: they have a legit­i­mate claim upon what­ever it is they are wait­ing for, even though they do not yet have it. A great exam­ple of this kind of line is that for cadaver or liv­ing donor organs. Reg­istry lines may be formed based on prog­no­sis, age, health, time spent wait­ing, or any com­bi­na­tion of these and other fac­tors. The per­son who is at the top of the kid­ney line can make a legit­i­mate (if not over­rid­ing) moral claim upon the next kid­ney that comes in the door, even though she may not know when that will hap­pen or from whom the kid­ney will come.

Assum­ing that the line is formed using morally accept­able pro­ce­dures in the first place, it will be morally imper­mis­si­ble to take the order of the line into your own hands in these kinds of cases. That’s because the resource being dis­trib­uted is scare, and your cut­ting or allow­ing some­one else to cut means that, in effect, you have taken the resource away from some­one behind you in line and given it to your­self or the per­son you allowed into the line. But, as opposed to the first kind of sim­ple lines lines, lines that prop­erly con­fer moral sta­tus have already done the moral work. To change their order is just to inter­fere with a setup that we have assumed is morally unob­jec­tion­able. So, if there were some way of tam­per­ing with the kid­ney line, and you were to sneak into the line in front of a friend who was already in line, this would be a grave moral offense. If there were going to be n kid­neys avail­able in the next month, and you were to sneak into a place num­bered less than n, you would have vio­lated per­son num­bered n + 1 ‘s quasi-right to the nth next avail­able kid­ney this month. Instead, you should have sub­mit­ted your­self to what­ever morally accept­able process is used to dis­trib­ute kid­neys. Depend­ing on your set of char­ac­ter­is­tics, you may or may not be placed high enough to get a kid­ney this month, and that out­come would be nec­es­sar­ily morally accept­able. (Inci­den­tally, I do sus­pect that there are ways to cut in line for an organ — I’m look­ing at you, Steve Jobs. And also, this exam­ple depends on the assump­tion that there is a morally accept­able way to form lines for organ dona­tions. But whether or not that is true is irrel­e­vant to my more gen­eral point about lines that con­fer moral status).

And then, of course, there are hard cases. Some lines seem to strad­dle the divide between prac­ti­cal pur­poses lines and moral sta­tus lines. Take cases wherein peo­ple line up for hours or even days to buy some hot con­sumer good, X. Ordi­nar­ily, the line to buy some­thing in a store is a prac­ti­cal pur­pose line. But in these cases, every­one knows that not every­one will get the X, with demand being surely higher than the first round of sup­ply. So actu­ally the line does turn out to con­fer moral sta­tus. Those at the front have a legit­i­mate moral claim to pur­chase the X when the store opens (even if no one actu­ally knows how many Xs exist in the store and there­fore do not know where pre­cisely in the line is the cut­off between who gets X and who doesn’t). So it seems like the rule for moral sta­tus con­fer­ring lines ought to apply: you shouldn’t let some­one into the line for X, because that amounts to your tak­ing the X from some­one behind you and giv­ing it to the per­son who you let in. And, maybe, you ought not trans­fer quasi-rights to pur­chase goods in this way, because you don’t have quasi-rights in the first place, except for the X that you are going to pur­chase for your­self. Curi­ously, though, the store prob­a­bly doesn’t care whether or not line norms were obeyed, because they will quickly sell all of the Xs any­way. This makes the con­sumer goods line case inter­est­ingly dif­fer­ent from the organ line case, wherein the pow­ers that be either do or should care very deeply about whether the right peo­ple get the organs.

So, let this whole exer­cise go to show that either:

1. Moral phi­los­o­phy is a ridicu­lous and doomed endeavor which involves a whole lot of worth­less ques­tion rais­ing, use­less dis­tinc­tion mak­ing, and gen­eral pontification.

2. Moral phi­los­o­phy can, among other things, hold a crit­i­cal lens to even the most every­day of prac­tices in order to bet­ter under­stand the nor­ma­tive fab­ric of human social life.

You can guess which side I’m on!

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